Contact

Scripps Health Plan Services customer service

Do you have a question? Call or email us for assistance.


Phone: 888-680-2273

TTY: 711 (for the hearing and speech impaired)

8 am - 5 pm

Mon - Fri


SHPS provider assistance

providerrelations@scrippshealth.org

Observed holidays

SHPS will be closed on the following holidays in 2021:


  • Friday, January 1 - New Year’s Day
  • Monday, February 15 - Washington’s Birthday
  • Monday, May 31 - Memorial Day
  • Monday, July 5 - Independence Day (Observation) - Sunday, July 4 - Independence Day 
  • Monday, September 6 - Labor Day
  • Thursday, November 25 - Thanksgiving Day
  • Friday, November 26 - Day After Thanksgiving 
  • Friday, December 24 - Christmas Day (Observation) - Saturday, December 25 - Christmas Day
  • Friday, December 31 - New Year’s Day (Observation) - Saturday, January 1 - New Year’s Day